Shipping Policy

Thank you for choosing ZzzScrubs for your medical scrubs needs. This Shipping Policy outlines important information regarding the shipping of your orders.

  1. Order Processing Time:

    • Orders are typically processed and shipped within 1-2 business days after payment confirmation, excluding weekends and holidays. Please note that processing times may vary during peak seasons or promotional periods.
  2. Shipping Methods and Delivery Times:

    • We offer several shipping methods to accommodate your needs, including standard and expedited shipping options through multiple carriers such as UPS, USPS, and FedEx.
    • The estimated delivery times vary depending on the shipping method selected and your location. Standard shipping typically takes 3-7 business days, while expedited shipping may take 1-3 business days.
    • Please note that delivery times are estimates and not guaranteed. Delays may occur due to unforeseen circumstances such as weather conditions or carrier issues.
  3. Shipping Costs:

    • Shipping costs are calculated based on the shipping method selected, the weight of the package, and the destination address. The shipping cost will be displayed during the checkout process before you complete your order.
  4. Order Tracking:

    • Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status of your shipment and estimated delivery date.
  5. Shipping Restrictions:

    • We currently only ship to addresses within the United States. We do not ship to P.O. boxes or APO/FPO addresses.
  6. Shipping Address:

    • Please ensure that the shipping address provided during checkout is accurate and complete. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
  7. Order Changes and Cancellations:

    • Once an order has been processed and shipped, changes or cancellations cannot be made. Please review your order carefully before submitting it.
  8. Shipping Disclaimer:

    • While we strive to provide accurate shipping information and deliver your orders in a timely manner, we cannot guarantee delivery dates or be held responsible for delays caused by carriers or circumstances beyond our control.
  9. Shipping Status:

    • Once your order ships, you'll promptly receive a shipping confirmation email containing your tracking number.
    • In case you don't receive the shipping confirmation email immediately, don't worry! We are aware of the delivery date or date range provided at checkout, and rest assured, we will deliver the items within that timeframe.
  10. Item Not Received:
  • If you have successfully placed an order and still haven't received it, even though the tracking status indicates delivery, we recommend contacting the courier to locate your shipment. If the issue persists, kindly email us at sales@zzzscrubs.com.
Taxes:
  • We are required by law to charge sales tax on all items purchased, unless in situations where it is not required by law.

For Further Inquiries:
If you have any further questions, please contact our customer services at:

Phone: +1 917-201-0804
Email: sales@zzzscrubs.com